Refund & Returns Policy
Our Approach to Refunds & Payments
At Paradise Hotels, we strive to offer clarity and transparency in our payment and refund process.
Refund Conditions
Once a booking is confirmed, payments made are generally non-refundable.
Refunds may only be considered in cases such as:
Duplicate payments due to technical errors.
Failed transactions where payment was deducted but booking not confirmed.
Refund Process
Guests must notify us at info@paradisehotels.co.in with transaction details.
Approved refunds will be processed within 7–14 working days to the original mode of payment.
The hotel is not responsible for delays caused by the guest’s bank/payment gateway.